Corporate Team Building Testimonials

Dr. Steve Viani, Clinical Psychologist, Queens, NY

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The success of OTI and its students continues to fully represent your vision of developing counselors professionally, personally and socially. There continues to be such a spirit, “the magic” at OTI, and the great thing is that it is replicated cycle after cycle. The graduation really brings it forward as we see the pride and accomplishment of our students and the pride experienced by their families (and with us as their teachers and advisers). I just wanted to congratulate you on the success of OTI and its impact.

David Hebert, Assistant City Manager, Homestead, FL

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You are the closest I’ve known to a magnetic counterpart. To me your field is foreign, and frequently, depending on my direction, one that might forcefully repel me. Yet when I’m turned in a complementary direction, it’s as though the polar fields join. It’s an impossible revelation, a revolution. You guide me to reinvention. I read that the British army band played at their surrender at Yorktown a song titled “The World Turned Upside-Down.” Shortly thereafter, the British conquered, for better or worse, the known world.

James T. Lawson, Former Assistant City Manager, Fort Lauderdale, FL

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Our CEO brought Mark in to work with our management team. Few expected any real improvement to our performance; none expected the positive transformation that our team underwent. Accountability and ownership increased, and department heads who wouldn’t talk to one another began working together synergistically. Personally, working with Mark has had a remarkably positive impact. The tools he has given me have allowed me to achieve previously impossible results, including rising to COO of my organization.

John B. Westervelt LMHC Bellmore Merrick School District

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Mark was a great administrator at the Outreach Training for counselors for substance abuse. He inspired so many people in this program because of the special way that he connected with people. This program was one of the best run training programs that I have experienced and I am sure that the knowledge and personal attributes that made this program top notch also make Mark a great counselor. Many people told about how the program had changed their lives and I am sure he is continuing to help people change their lives as a counselor.

Alan Jablon, Co-Owner, Jablon Bros. Network, Dunkin Donuts Stores

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I am a student at Outreach Training Institute and Mark has been an instructor/lecturer a few times during my tenure there. I have found Mark to be extraordinarily qualified to lecture on spirituality, as well as the topic of family structure and counselling. Mark has a very comfortable way about him, which transcends the ordinary teacher-student relationship. Mark is always “in the moment” where you know his concentration is solely on the subject at hand, and his students. I look forward to his lectures and highly recommend Mark as an accomplished teacher and provider of growth and information.”   Top Qualities: Great Results, Personable, Expert

Vito Tomanelli, LMSW Professor Iona Collge

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Mark is a well rounded and caring person. As a professional supervisor he is extremely knowledgeable and engaging. Mark is good at connecting and developing rapport with families in need. He is extremely good at analyzing the presenting problem and finding ways to the client work towards solutions. I highly recommend Mark Armiento as an important part of any clinical team.

Carey Wainwright, Wainwright Associates

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Mark is an visionary manager, who has inspired me to become a better clinician. He has provided proceless mentorship and guidance to me in all aspects of my professional career. Mark is an excellent clinical supervisor, trainer, and manager. Mark exemplifies the best of role-modeling as he is professional, ethical and shares his infinite knowledge. Mark has led many clinical professionals to do better work and inspired many counseling students to learn the correct methodology in servicing clientele. Mark exemplifies the best in clnical aptitude and humanisitc interaction on all levels within a professional and personal perspective. I recommend Mark enthusiastically and would work with him in any capacity wholeheartedly!

Lisa Tarallo Gillies, Division Manager at Genentech Pharmaceuticals

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I have worked with Mark personally and professionally and have always achieved the goals I have set for myself through his guidance and coaching. He is a professional who works hard to help you outline specific goals and outcomes and design a flexible path to meet them. I continue to recommend him to colleagues and friends alike for their business and personal goals. Top Qualities: Great Results, Expert, High Integrity

Marilyn V. Urraya, RN LCSW CASAC

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Mark served as Vice President of the Education and Training Department at Outreach Training Institute for many years. Mark hired me in the position of educator, trainer and adviser back in 2000.Mark is an approachable, dependable,and spiritual human being with a strong work ethic and belief that we all can reach our fullest potential in anything we set out to do.Mark has a positive disposition, with a lot of life experience in which he shares himself easily. He exhibits enormous professional and personal maturity which allows him to connect with people. He is a great observer of past, present and future human behavior. Mark exhibits and lives a life filled with sensitivity and passion for its daily offerings. His greatest take on life is to take a different route to wherever we are going – daily. For that matter he encourages all of his students to sit in a different chair while in the training room. His message is to never become too complacent or comfortable and enjoy life’s unique treasures along the way. Probably one of Mark’s famous last words to whomever he speaks with is “Where’s Waldo.” Mark has been my boss and colleague, who teaches me every day to look for “Waldo.”

Edward Caldwell, Owner, ProductivElearn and Management Consultant

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I worked with Mark in an earlier career some 20+ years ago. He was a brilliant internal coach for success for the staff and a highly energetic educator. His optimism and vision as well as his compassion and ethics helped to shape one of the best organizational cultures I have ever witnessed. His strength of character alone is enough to highly recommend him as he is truly a rare human being.

Leslie Puryear Boeke, Director, Outreach Project

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I’ve had the privilege of knowing and working with Mark for more than five years. Mark interviewed me for my position at Outreach, and from that very first day I met Mark, I knew he was exceptional in terms of his warmth, intellect, intuitiveness and dedication to helping people. My interview was truly enlightening! I’d also heard from colleagues prior to coming to Outreach that Mark was well-known and respected in our field. Mark is also a gifted educational and motivational speaker who conducted trainings at the open house events I hosted at Outreach House II over the years, and his audiences were appreciative for his unique way of sharing information while simultaneously having one look inward for additional insight. I highly recommend Mark in his future endeavors, for he is truly a special person.

John Coppola, Executive Director of N.Y. Association of Alcohol & Substance Abuse Providers

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Mark Armiento is well qualified to assist a wide range of health and human service agencies with a diverse portfolio and expertise in training, consulting, management, and workforce development. Mark can also be an asset to corporations in the private sector that want support with strategic planning, organizational development, workplace transitions, and other areas. He is highly competent, reliable, and committed to excellence in all that he does.

Mr. George Gretsas, Esq. City Manager: 2004 to 2010, City of Fort Lauderdale Current Homestead, Fla. City Manager

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When I was hired as Fort Lauderdale’s City Manager five years ago, I reached out for Mark’s help in rebuilding the City’s management team so we could better address a government in organizational meltdown. I needed a management team that could quickly and effectively address a financial crisis that had left the City with no reserves, a major insurance deficit, reductions in services, downgraded bond ratings, an employee exodus, and general public dissatisfaction. I had worked with Mark before and I knew how effective he was at getting a group of people to excel individually and collectively.Mark’s team building and peak performance strategies produced amazing results and our team started winning games in a big way. In a very short period of time, we were able to restore the City’s financial health and improve City services. Today, the City’s financial position is stronger than it has been in the City’s history, with a record high fund balance, a $10 million insurance surplus, an upgraded bond rating that ranks among the best of Florida’s largest cities, and property taxes and fees that rank among the lowest of Florida’s largest cities.Our ‘peak performance’ team has also produced significant results on quality of life issues. Since 2006, Fort Lauderdale has enjoyed its lowest crime rate in over 30 years. Property crimes reached their lowest levels in over 30 years. The streets and sidewalks are cleaner, the medians are better maintained, and code violations are resolved more quickly.

As a manager of an organization of 2,600 employees with two decades of government experience, I can honestly say that Mark Armiento is the best I have ever seen at inspiring greatness in government employees.

Joan M. Lohnes RN, LMHC Director of Nursing Services

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It has been 20 years since Mark Armiento first invited me to “awaken to the dance of life” I was an RN with 25 years of nursing experience now working in an adolescent drug treatment program and he was my supervisor. In that capacity he empowered me to attain the life skills tools by which to evolve from a somewhat co dependent human doing into the spiritual being having a human experience that I am today.Mark found a way to subtly become my life coach before this term was ever defined. Every project I undertook with his guidance simply could not fail. Consequently, through efficient time management, interpersonal and communication skills, stress management, leadership skills trainings and personal self challenge he provided, I have achieved success in my Nursing Career beyond my imaginings.Actualizing these skills has lead to my being awarded the Office of Alcohol and Substance Abuse Services. NYS Addiction Nurse of the year title and appointment as co chair of the first ever Nursing Advisory Panel to OASAS.The best award I give to myself in that, with Marks guidance I have finally achieved the ability to be internally referred, no longer at the mercy of other people’s opinions to define me.Thank you, Mark. You are a skilled clinician and a visionary who sees clearly the self limiting issues others impose on themselves and you have the unique ability to provide the guidance needed to transcend and achieve.